Even Keel Spa Information

 

Even Keel opened their doors to the community in July 2003 and employs the best of eastern and western modalities, offering a full range of therapeutic massage services and skin care. Even Keel's staff works as members of their clients' health team in concert with doctors, trainers and physical therapists to ensure optimal care is delivered. Exceptional customer service and personalized attention are the hallmarks of this company. From the moment you enter Even Keel, a sense of calm, comfort and, whimsy will embrace you.

 


 

New Clients

If you are a new client please arrive a minimum of 20 minutes prior to your scheduled appointment time. All other clients should arrive a minimum of 10 minutes in advance to allow for the client to settle into their treatment room. Should you arrive late, your service may be shortened to allow our specialists to be on time for their next guest.

 


 

Cancellations


Because of our boutique environment and premium service, we request the courtesy of a 24 hour cancellation notice on all appointments. No shows and cancellations of less than 24 hours will be charged 100% of the service fee. Gift Cards will be reduced by the value of the service. Thank you for your understanding.

 


 

Age Policy

The Spa welcomes guests 18 years and older. Guests 17 years or younger will receive spa services at the same pricing schedule as an adult, and must be accompanied by an adult.

 


 

Cell Phones

To ensure a peaceful and relaxing atmosphere for yourself and all customers, we ask that cell phones not be used in the spa and the ringers be turned to silent while you are here.

 


 

Retail Return Policy

We are proud to offer you high quality professional retail however if you are not fully satisfied with your purchase you may receive a refund within 7 days with original receipt. Facial products are returnable for spa credit only.  Any returns processed after 7 days will be offered a spa credit. Gift cards not available for return or refund.

 


 

Gift Cards

Gift Cards are an ideal gift for any special occasion. Phone orders and online orders are available. For more information, call 410.990.0111. Gift Cards are non-refundable and not redeemable for cash. Even Keel is not responsible for lost or stolen cards.

 


 

Payments

Even Keel gladly accepts Visa, MasterCard, Discover, American Express, and checks with proper identification. Returned checks are subject to a $25 fee.

 


 

Spa Hours

Monday - (10-8)

Tuesday - (9-8)

Wednesday - (9-8)

Thursday - (9-8)

Friday - (9-6)

Saturday - (9-5)

Sunday - (10-5)

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"Even Keel is therapy for my body and mind. I own a small business and am an athlete. I've always got some injury to rehab and some work thing swirling in my head. Lex and Kylie are my go-to team for sorting out both. From the moment I schedule the appointment with Grace, who happily navigates my crazy schedule,the relaxation starts!"
Mary Ewenson - SpinSheet